Terms of Use
These terms apply when you use the TrueSpec by NANJI, Inc. website, quote cart, product pages, gallery tools, contact forms, and custom design inquiry forms.
Last updated: August 16, 2026
Website Information
TrueSpec by NANJI, Inc. provides this website to share product information, project inspiration, quote options, and ways to contact our team. Product descriptions, photos, finishes, dimensions, and pricing are provided for planning purposes and may be updated, corrected, or changed without notice.
Quotes, Orders, and Payments
The website quote cart and design forms help us understand what you are interested in. Submitting a cart or inquiry does not create a final purchase contract, installation agreement, payment obligation, or guaranteed delivery date. Online payments are not currently collected through this website. A TrueSpec representative will review your request and contact you to confirm details before an order moves forward.
Pricing and Availability
Displayed prices are subject to review, confirmation, and correction. Taxes, delivery, installation, site preparation, utility work, permit needs, custom changes, and other project-specific costs may not be included unless stated in a written TrueSpec quote or agreement. Product availability may vary.
Images, Finishes, and Measurements
Photos and finish swatches are representative. Actual colors, grain, texture, and appearance may vary based on screen settings, lighting, materials, manufacturing, and installation environment. Dimensions and product specifications should be confirmed before purchase or installation.
Customer Submissions
When you submit contact details, order notes, measurements, project information, or other materials, you confirm that the information is accurate to the best of your knowledge and that TrueSpec may use it to review your request, communicate with you, prepare a quote, and provide service.
Site Use
You agree not to misuse the website, interfere with its operation, attempt unauthorized access, submit harmful code, scrape the site in a disruptive way, or use the site for unlawful or abusive purposes.
Intellectual Property
The TrueSpec name, site design, written content, graphics, and other materials on this website are owned by or licensed to TrueSpec by NANJI, Inc. Product brand names and images may belong to their respective owners or manufacturers. You may not copy or reuse site materials except for personal project planning unless TrueSpec gives written permission.
No Warranty for Website Use
The website is provided on an as-available basis. TrueSpec works to keep information useful and accurate, but does not promise the site will always be uninterrupted, error-free, or fully current at every moment.
Limitation of Liability
To the fullest extent permitted by law, TrueSpec by NANJI, Inc. will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from use of the website or reliance on website information. Any product or installation responsibilities will be governed by the final written quote, invoice, contract, warranty, or service agreement that applies to the project.
Contact
Questions about these terms or a submitted request can be sent to info@truespecusa.com or handled by phone at 877-250-1776.