Expert Services
A standalone service line, separate from our product categories: tracking down a flooring product that's no longer easy to find, and investigating what went wrong when a floor covering has failed.
Floor Matching Service
When a flooring product needs to be matched — for a repair or a partial replacement after damage — we research whether it's still available and provide an extensive report of our findings.
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Availability research
We confirm if your product is still available. If the product has been discontinued, we will research to locate discontinued stock.
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Extensive sourcing research
We research local stores, distributors, and home centers, combined with online research, to locate the flooring product in question.
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Full report with photos
You receive a complete report with photos documenting our research and findings.
Floor Covering Experts
When a floor covering product has failed, we draw on a large network of inspectors to help determine the cause — installation, product, or environmental.
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Expert Flooring Inspections
We work with a large network of inspectors to assist in determining the cause of a floor covering product's failure.
Inspecting Tile Tenting Failure
Need a product matched or a failure investigated?
Call or email to get started.